Welcome to Patisy.com! By accessing and using our website ("we," "our," "us," or "Patisy"), you agree to comply with and be bound by the following terms and conditions ("Terms"). Please read them carefully before using our services.

1. Acceptance of Terms

By accessing or using this website, you agree to be bound by these Terms and all applicable laws and regulations. If you do not agree with any part of these Terms, you must refrain from using our website.

2. Changes to Terms

We reserve the right to modify, update, or change these Terms at any time without prior notice. When we update these Terms, the new version will be posted on this page with an updated effective date. It is your responsibility to review these Terms periodically for changes. Continued use of the website after changes are made constitutes acceptance of those changes.

3. Use of Website

You may use our website for lawful purposes and in accordance with these Terms. You agree not to use the website:

To engage in any unlawful, fraudulent, or harmful activity.
To impersonate another person or entity.
To interfere with or disrupt the operation of the website or the servers and networks connected to the website.
To upload or transmit viruses, malware, or any other harmful code.

4. Product Information and Pricing

We strive to ensure that all product descriptions, pricing, and other details on the website are accurate. However, we do not guarantee that any information is error-free. Prices are subject to change without notice, and we reserve the right to correct any errors in pricing or product details.

5. Orders and Payments

When you place an order on Patisy.com, you agree to provide accurate, current, and complete information for the processing of your order. Payment must be made in full before the order is processed. We accept payments through various methods, including credit cards, PayPal, and other payment options available on our website.

6. Shipping and Delivery

We will make reasonable efforts to deliver your products in a timely manner. Delivery times may vary depending on your location and shipping method. We are not responsible for any delays caused by shipping carriers or customs processing.

7. Returns and Refunds

We want you to be completely satisfied with your purchase. If for any reason you are not happy with your product, please contact us within a specified time frame (usually within 14 days) to request a return or exchange. The product must be in its original condition, unused, and in the original packaging. Refunds or exchanges will be processed according to our Return and Refund Policy.

8. Intellectual Property

All content on this website, including but not limited to text, images, graphics, logos, trademarks, and software, is the property of Patisy and is protected by copyright and intellectual property laws. You may not use, reproduce, or distribute any content from this website without our express permission.

9. Limitation of Liability

Patisy is not liable for any damages arising from the use of our website, including but not limited to direct, indirect, incidental, or consequential damages. We do not guarantee the availability, accuracy, or completeness of the content on the website.

10. Privacy Policy

Your use of the website is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information. By using this website, you consent to the collection and use of your data as described in our Privacy Policy.

11. Governing Law

These Terms are governed by and construed in accordance with the laws of the jurisdiction in which Patisy is based. Any disputes arising from these Terms shall be resolved in the courts located in that jurisdiction.

12. Contact Us

If you have any questions or concerns about these Terms and Conditions, please contact us at:

Email: [email protected]
Phone: +852 97600485
Address: 52 Nathan Road, Tsim Sha Tsui, Kowloon, Hong Kong