Delivery & Return
Standard shipping is available on all orders in our store!
Delivery Options Overview
Brandhubs offers ideal shipping methods for any requirement. Be it low priced through Fedex/Standard Parcel Post, more quickly via Fedex Express or USPS, or especially reliable and secure by a specifically trained freight forwarder. And in addition you can also pick up your order yourself at our Shop if you prefer. On this page you´ll find an overview of all available shipping methods.
1. Order the Product and Specify the Delivery Method
2. You Will Receive an Order Confirmation Message
3. Wait for Your Order to Arrive
4. Pick up Your Order at The Checkout Area
Large items
|
Delivery Method |
|
|---|---|
|
usps free delivery, 7-10 day delivery |
Free |
|
Fedex Express Free Shipping over $200 |
From $20 |
Exchange or Return of Goods
If the product is of good quality, the buyer has the right to terminate the contract concluded at a distance within 14 days after its execution.
In order for the right to terminate the agreement to be preserved, the consumer needs to monitor the preservation of the products in their original state. If the device is destroyed, damaged or damaged through no fault of the customer, the customer is not deprived of the opportunity to terminate the contract. If the value has decreased due to unpacking the product or checking its functionality, this does not mean that the consumer cannot write a request for a refund.
The product is not accepted back if at least one of the components is missing:
- fully equipped equipment;
- a receipt proving the fact of purchase in the WoodMart online store;
- warranty card;
- an act with a description of the defect drawn up by the service department.
The money for the goods will be returned within the terms established by the current legislation
FAQs
Tracking your order is easy! Simply log in to your account and visit the "Order History" section.
There, you'll find real-time updates on your order's location and estimated delivery date.
You can also use the tracking number provided in your shipping confirmation email on our tracking page.
Unfortunately, once an order is confirmed, we cannot make modifications.
Please double-check your items and shipping details before completing your purchase.
If you have a need for a return or exchange, please contact customer service within 24 hours of placing your order to complete the exchange.
Online customer service working time 8am - 6pm
We understand that preferences may change.
If you need to return an item, visit our 'Returns' page for detailed instructions.
Feel free to contact our customer service via email or Online Customer Service if you have any questions or need assistance with the return process.
We're here to help! You can contact our customer support team through email at [email protected]. For a quicker response, feel free to reach out on Online Service. Our dedicated team is ready to assist you with any inquiries or concerns.
We provide a detailed size guide on each product page to help you choose the perfect fit.
Simply click on the "Size Guide" link located near the product description.
If you have specific questions or need personalized assistance, don't hesitate to contact us on Online Service.
We apologize for any inconvenience.
If you receive a defective item, please contact our customer support immediately through email or Online Service. We'll guide you through the return process and ensure a swift resolution, including a replacement or refund.
Online store of Brandhubs
But we’re not just a store – we’re a community. We know that sneaker enthusiasts are passionate and knowledgeable, and we want to create a space where they can connect, share, and learn. Our website is designed to be user-friendly, with a sophisticated online ordering system and an online order tracking system. Our customer service team is always available to answer your questions and resolve any issues you may have.
What sets brandhubs apart is our commitment to authenticity and value. We only sell 100% authentic sneakers and comfortable clothing, and we offer unbeatable prices without compromising on quality. We’re constantly adding new products to our selection, so there’s always something new and exciting to discover.
We’re proud to be part of the sneaker community, and we’re honored to serve our customers around the world. At Brandhubs, we believe that everyone deserves to own a pair of authentic, high-quality sneakers, and we’re dedicated to making that a reality. Thank you for choosing Brandhubs – we look forward to helping you tell your sneaker story.
Our Highlights:
World-Class Brands: Brandhubs proudly showcases top athletic footwear brands from around the world, ensuring you have access to the latest, trendsetting products.
Fashion on the Court: Our basketball shoe collection not only excels on the court but also leads the way in streetwear fashion. Whether you're a professional player or a street basketball enthusiast, we have the perfect fit for you.
Innovative Technology: SlamFit is committed to introducing the latest in sports technology, ensuring that your athletic shoes provide support, comfort, and durability with every step.
Personalized Choices: From classics to limited editions, our athletic footwear range caters to various styles and preferences. No matter your taste, we have options that match your unique style.
Why Choose Brandhubs？
Excellence in Quality: We offer only top-tier brands and premium materials, ensuring that every pair of shoes is synonymous with exceptional quality.
Convenient Shopping: Through our intuitive and user-friendly website, you can easily browse and purchase your favorite athletic shoes. Our payment and logistics systems are designed to provide you with a seamless shopping experience.
Customer Service: Our dedicated customer service team is ready to assist you. Whether it's about size selection, style advice, or after-sales service, we are here to help.
Whether you dominate the basketball court or embrace a fashionable athletic lifestyle, Brandhubs is your ideal choice. Subscribe to our newsletter for the latest product updates, exclusive offers, and athletic fashion inspiration. Step into Brandhubs and experience the pinnacle of athletic footwear beauty.
